Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
WoodSpring Suites in Henrico, VA, is part of a well-established hotel chain known for providing extended stay accommodations with comfortable amenities and excellent customer service. Managed by Hotel Management & Consulting, Inc., WoodSpring Suites offers a welcoming environment for both business and leisure travelers seeking quality lodging with convenient access to local attractions and business hubs. The company values a strong culture of performance, respect for work-life balance, and equal opportunity for career advancement within a small, proficient team of hospitality professionals dedicated to delivering outstanding guest experiences.
The role of Assistant General Manager at WoodSpring Suites Henrico ... Show More
The role of Assistant General Manager at WoodSpring Suites Henrico ... Show More
Job Requirements
- Minimum of 1 years' experience in hotel leadership
- proficiency with computer systems
- strong leadership and team development skills
- good organizational and problem-solving abilities
- excellent communication skills
- ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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