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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities

Job Description

LivAway Suites in Missoula, MT, is a distinguished hospitality establishment under the management of Hotel Management & Consulting, Inc., a respected company well-known for delivering exceptional hotel experiences through innovative and dedicated management practices. Specializing in upscale hotel accommodations, LivAway Suites offers guests a comfortable and inviting environment, complemented by outstanding customer service and meticulously maintained facilities. The company prides itself on a strong commitment to guest satisfaction, operational excellence, and cultivating a productive workplace culture that empowers its employees to thrive and grow professionally within the hospitality industry.

The Assistant General Manager position at LivAway Suites represents a... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, and pull up to 20lbs regularly, occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexible for covering employee shifts as needed
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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