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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,500.00 - $52,500.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access

Job Description

WoodSpring Suites in Linden, NJ is a well-established and respected extended-stay hotel offering comfortable and affordable accommodations tailored to travelers seeking longer-term lodging options. Known for its welcoming atmosphere, the hotel prides itself on delivering superior guest experiences through a combination of attentive service and quality facilities. WoodSpring Suites is part of a larger network of hotels under the WoodSpring brand, which focuses on providing value-driven stays with amenities designed to meet the needs of both business and leisure travelers. The hotel employs a dedicated team of hospitality professionals focused on maintaining high standards of cleanliness, safety, and customer satisfaction.Show More

Job Requirements

  • Minimum of a high school diploma or equivalent
  • At least 1 year of experience in hotel leadership roles
  • Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for extended periods
  • Capability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
  • Proficient in computer skills
  • Strong interpersonal and communication skills
  • Ability to work flexible hours including covering shifts when necessary

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always Guest Ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
  • Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
  • Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location