Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,490.00 - $68,812.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a world-renowned hospitality company specializing in food and beverage services at airports and travel venues across the globe. As a leading provider in the QSR (Quick Service Restaurant) and Casual Dine sectors, HMSHost is committed to delivering exceptional customer experiences through its diverse portfolio of restaurant brands. With an emphasis on operational excellence, quality service, and employee development, HMSHost fosters a dynamic work environment where career growth and success are highly encouraged. The company is recognized for its inclusive culture and provides comprehensive benefits to support the health, wellness, and financial security of its associates.
The Assistant Ge... Show More
The Assistant Ge... Show More
Job Requirements
- Ability to work shifts during various operating days and hours
- Knowledge of all applicable federal, state, and local sanitary, safety, and health standards
- Ability to comply with HACCP standards
- Proven supervisory and leadership experience
- Strong customer service focus
- Ability to manage cash handling procedures
- Excellent organizational skills
- Flexible schedule to include opening, busy day parts, and closing shifts
Job Qualifications
- Minimum of 6 years food and beverage, cash handling, and customer service experience
- Minimum of 4 years supervisory or lead experience in casual dine restaurant or production kitchen
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Strong leadership and team management skills
- Knowledge of financial and operational data analysis
- Understanding of health and safety regulations
- Effective communication and problem-solving abilities
- Ability to work varied and rotating schedules
Job Duties
- Complete opening, daily and closing procedures and checklists in accordance with company policies and procedures
- Assist the General Manager and F&B Multi Unit Manager I in supervising day-to-day activities of associates
- Interview job candidates and make hiring, termination, advancement or promotion decisions
- Promote HMSHost as an employer of choice within the local community
- Read and understand financial and operational data to monitor progress towards unit goals and assign associates accordingly
- Ensure compliance with company diversity and inclusion philosophy
- Resolve customer and associate issues and escalate complex matters to senior leaders
- Ensure compliance with adult beverage policies and company cash handling procedures
- Assign work tasks, prepare schedules, and ensure all shifts are covered
- Ensure associates take mandated rest breaks and meal periods
- Maintain clean, stocked, and visually appealing display areas
- Ensure all equipment is in good working order
- Operate cash register and void transactions as needed
- Monitor compliance with wellness and safety procedures
- Perform health and safety activities as per Manager's Guide
- Place orders, receive goods, and process invoices
- Maintain current contact information for all associates
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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