Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $84,000.00 - $114,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Performance bonus
Professional development opportunities
Employee Discounts
Job Description
Residence Inn by Marriott Los Angeles Glendale is part of the globally recognized Marriott International portfolio, known for delivering exceptional hospitality experiences. This extended-stay hotel brand specializes in providing spacious suites equipped with full kitchens, designed to offer the comforts of home to both business and leisure travelers on long stays. With a focus on blending modern convenience and personalized service, Residence Inn ensures guests can thrive and perform at their best throughout their visits. Marriott International is an equal opportunity employer that values diversity, inclusion, and the unique backgrounds each associate brings, fostering a workplace culture grounded in respect... Show More
Job Requirements
- high school diploma or GED
- minimum 4 years experience in guest services, front desk, housekeeping or related field
- or 2-year degree from accredited university in relevant major
- minimum 2 years experience in guest services or related area
- strong organizational and leadership abilities
- proficiency in financial and operational management
- excellent communication and customer service skills
- knowledge of OSHA and workplace safety regulations
- compliant with hiring practices and labor laws
- ability to work full time and onsite at the Glendale location
Job Qualifications
- high school diploma or GED with 4 years experience in guest services, front desk, or housekeeping
- or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years relevant experience
- strong leadership and interpersonal skills
- ability to manage multiple departments
- proficiency in financial management and reporting
- excellent customer service skills
- knowledge of human resources practices and labor laws
- ability to implement brand standards and strategies
- strong problem-solving and communication skills
Job Duties
- verify all brand standards are maintained in each area of the property
- manage the operation of all property departments
- promote Guarantee of Fair Treatment and Open Door policies
- maintain key control program and compliance with licenses and permits
- manage finance and accounting functions including payroll, accounts payable and receivable
- review financial and performance reports to identify cost reduction opportunities
- assist in team scheduling and performance management
- lead and coach staff to exceed guest expectations
- provide excellent customer service and handle guest concerns proactively
- ensure thorough new employee orientations and compliance with hiring practices
- support human resource functions and promote a diverse workplace
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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