Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
performance-based bonus
Job Description
Concord Hospitality is a well-established company in the hospitality industry, renowned for its commitment to quality and excellent service. As a leading hotel management company, Concord Hospitality operates numerous properties that prioritize outstanding guest experiences and a strong organizational culture. The company is highly regarded for its dedication to fostering a supportive work environment and promoting career development for its associates. At the core of Concord Hospitality’s ethos are its five Cornerstones: Quality, Integrity, Community, Profitability, and Fun, which shape the company culture and guide its operational standards.
The Assistant General Manager position at Concord Hospitality is a pivotal le... Show More
The Assistant General Manager position at Concord Hospitality is a pivotal le... Show More
Job Requirements
- relevant hospitality experience in a management role
- strong food and beverage background
- knowledge of local,state and federal licensing requirements
- ability to enforce safety and compliance standards
- excellent leadership and team development skills
- effective communication skills
- availability to cover front desk shifts as needed
- ability to manage inventory and scheduling
- commitment to guest service excellence
Job Qualifications
- strong background in hospitality and customer service
- experience in food and beverage management required
- director level experience in food and beverage preferred
- leadership and team coaching skills
- knowledge of OSHA/MSDS safety regulations
- ability to manage multiple departments and operational functions
- effective communication and interpersonal skills
- experience with scheduling and inventory management
- focus on guest satisfaction and service excellence
Job Duties
- ensure all brand standards are maintained in each property area
- oversee the operation of all hotel departments
- maintain current licenses and permits as required by local,state and federal agencies
- provide a safe working environment in compliance with OSHA/MSDS
- ensure compliance with all corporate accounting procedures
- cover front desk shifts as needed
- ensure accurate inventory and maintain all supplies in each department
- assist and approve department managers scheduling against guest and hours per occupied room goals
- assist team supervisors and managers with coaching and counseling
- focus on guest satisfaction scores and implement strategies for improvement
- provide excellent customer service by being available and approachable for guests
- assist managers in proactive hiring and ensuring appropriate staffing levels
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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