Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
performance-based bonus
Training and Development
Career advancement opportunities
Job Description
Concord Hospitality is a prominent leader in the hospitality industry, renowned for its commitment to quality service, integrity, and community involvement. With a strong presence across various managed hotels, Concord emphasizes a culture rooted in its five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. The company not only prioritizes guest satisfaction but also fosters a supportive and engaging work environment for its associates. Concord's philosophy, the Associate First policy, ensures that employees feel valued, supported, and given ample opportunities for growth and career advancement. Their dedication to maintaining a drug-free workplace and promoting diversity as an Equal Opportunity Employer further... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field
- Minimum 5 years of experience in hotel management
- Strong Food and Beverage background
- Ability to work flexible hours including nights and weekends
- Excellent leadership and interpersonal skills
- Ability to maintain compliance with local, state and federal regulations
- Must be able to cover front desk shifts as needed
Job Qualifications
- Strong background in hospitality and customer service
- Experience in Food and Beverage management
- Director of Food and Beverage experience is a plus
- Proven leadership and team development skills
- Knowledge of OSHA/MSDS regulations
- Familiarity with corporate accounting procedures
- Excellent customer service and communication skills
- Ability to implement property-wide strategies and initiatives
Job Duties
- Ensure that all brand standards are being maintained in each area of the property
- Oversee the operation of all hotel property departments
- Maintain current licenses and permits as prescribed by local, state and federal agencies
- Provide a safe working environment in compliance with OSHA/MSDS
- Ensure compliance with all corporate accounting procedures
- Cover front desk shifts as needed
- Ensure each department has accurate and complete inventory and all supplies are maintained
- Assist and approve department managers scheduling against guest and hours/occupied room goals
- Assist team supervisors and managers with constructive coaching and counseling
- Focus on guest satisfaction scores and strategies to improvements
- Provide excellent customer service by being readily available/approachable for all guests
- Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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