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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $27.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Paid Time Off
Job Description
The company is a hospitality establishment operating within the hotel industry, committed to providing exceptional customer service and ensuring a comfortable stay for all its guests. With a strong emphasis on upholding company core values and delivering excellence, the hotel prides itself on maintaining high standards across all departments. The team is dedicated to cultivating a positive work environment while exceeding guest expectations through attentive and professional service. The hotel fosters a culture of continuous training and development for its staff, empowering employees to perform their roles effectively and contribute to the overall success of the property. It seeks to... Show More
Job Requirements
- High school diploma or equivalent preferred
- Experience in a hotel or related field preferred
- Ability to stand during entire shift
- Long hours sometimes required
- Ability to convey information and ideas clearly
- Must maintain composure under pressure
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Job Qualifications
- High school diploma or equivalent preferred
- Experience in a hotel or related field preferred
- Strong leadership and communication skills
- Ability to maintain composure under pressure
- Knowledge of front office operations and guest service standards
- Ability to make reasonable and professional decisions
- Understanding of safety policies and procedures
Job Duties
- Ensure guest satisfaction and overall efficiency of front office operations
- Train front office staff as outlined in the Front Office Training Procedures
- Hire, train, and supervise property front office staff
- Prepare work schedules and authorize payroll for the department based on approved labor standards
- Resolve guest issues and perform tasks requiring discretion and authority
- Use appropriate phrases and greetings when interacting with guests
- Maintain a positive work environment and complete staff evaluations professionally and timely
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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