Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $125,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Life insurance
Company stock purchase program
Team Member Travel Program
Flexible Paid Time Off
team member recognition
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, recognized for its commitment to innovation, quality, and growth. The company operates across several well-known properties, including Hilton Hawaiian Village, home to four notable towers: Lagoon Tower, Kalia Tower, Grand Waikikian, and The Grand Islander. Hilton Grand Vacations has earned an outstanding reputation over the past three decades not only for its exceptional service and owner loyalty but also for fostering a workplace culture that values work-life balance and family-friendly benefits. This is evidenced by their four-star rating for work-life harmony and acknowledgment by Newsweek as one of... Show More
Job Requirements
- associate's degree or college diploma
- minimum three years in a leadership role within a 600 plus room resort or hotel
- minimum three years of management experience
- strong financial acumen
- proven ability to lead cross-functional teams
- excellent communication skills
- willingness to uphold company values and standards
Job Qualifications
- Associate's degree or college diploma
- three plus years in a leadership role within a 600 plus room resort or hotel
- three plus years of management experience
- strong financial acumen and operational oversight
- proven ability to lead cross-functional teams
- excellent communication skills in verbal and written form
- bachelor's degree or higher (advantageous)
- CHA, CHHE, CHM, or CRDE certifications (advantageous)
- experience in unionized environments and timeshare operations (advantageous)
- familiarity with guest satisfaction platforms (advantageous)
- prior work with ownership or asset management (advantageous)
- Japanese language proficiency in verbal and written communication (advantageous)
Job Duties
- Lead and support department heads in resort operations
- ensure high standards of service and guest satisfaction
- collaborate with Hilton Hawaiian Village shared services including PBX, housekeeping common areas, and maintenance
- monitor financial performance and assist in budget planning and forecasting
- oversee HR practices including recruitment, performance management, and labor relations
- maintain compliance with brand standards, QA inspections, and internal audits
- support long-term capital planning and reserve projects
- build strong relationships with Sales, Marketing, and Rental teams
- represent the General Manager in their absence
- embody the Hilton Grand Vacations Values of hospitality, integrity, leadership, teamwork, ownership, now
- complete all required Company training and compliance courses as assigned
- adhere to Company standards and maintain compliance with all policies and procedures
- perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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