Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement savings plan
Paid Time Off
Job Description
Invited is a leading organization in the hospitality and service industry, dedicated to creating meaningful connections and enriching the lives of its members, guests, and employees. Since its founding in 1957, Invited has grown to become the largest owner and operator of private clubs in the United States, managing more than 130 country clubs, city clubs, and athletic clubs across the nation. These clubs are celebrated for their world-class amenities such as championship golf courses, state-of-the-art racquet and fitness facilities, modern workspaces, resort-style pools, and handcrafted cuisine, offering unmatched experiences that foster community and personal growth.
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Job Requirements
- High school diploma or equivalent
- Minimum of 5 years experience in hospitality or member experience
- Minimum of 3 years experience leading a team
Job Qualifications
- High school diploma or equivalent college degree preferred
- Minimum of 5 years of experience in hospitality or member experience
- Minimum of 3 years of experience leading a team
- Bachelor’s degree preferred with focus in hospitality management business sports management communications journalism public relations or recreation
- Experience creating and implementing strategies that drive revenue club usage and member retention
- Strategic thinker able to drive a vision for the club
- Advanced knowledge of Microsoft Office Suite CRM Salesforce Canva Facebook and Instagram platforms strong technical literacy
Job Duties
- Lead the development and execution of the club’s member experience strategy including onboarding storytelling and engagement programs
- Partner with member committees to plan programming and execute compelling member events and experiences
- Foster a welcoming and connected community through personalized service proactive communication and magic moment experiences
- Innovate and refine offerings based on evolving member needs feedback and industry trends
- Implement a multi-channel communication strategy to amplify the club’s brand promote offerings and keep members informed and inspired
- Participate in the annual budget planning process monitor forecasts and drive revenue through member and guest programs
- Build strong interdepartmental collaboration ensuring alignment across all club services and member touchpoints
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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