Job Overview
Employment Type
Full-time
Part-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
Life insurance
Disability insurance
Savings accounts
tuition aid
Travel perks
Lodging perks
Job Description
Stonebridge is a distinguished hospitality management company known for its commitment to operational excellence and exceptional guest experiences. Operating a network of properties across various locations, Stonebridge specializes in hotel management, focusing on delivering superior service, maintaining high standards of quality, and fostering an engaging work environment for its employees. The company prides itself on its comprehensive approach to hotel operations, integrating strategic management practices, innovative revenue optimization techniques, and a strong dedication to team development and guest satisfaction. Through its emphasis on leadership and personal growth, Stonebridge continues to be a preferred employer in the hospitality sector and remains... Show More
Job Requirements
- Bachelor’s degree in hotel/restaurant management business or a related field or equivalent experience
- 3-5 years of experience in hotel management preferably with a focus on front-of-house or rooms division operations
- Strong knowledge of revenue management financial analysis and budgeting
- Proficiency in property management systems and Microsoft Office (Word Excel PowerPoint)
- Excellent communication and leadership skills
- Ability to make data-driven decisions adjust strategies to improve performance and resolve guest issues effectively
- Experience in recruitment staff training and performance management
- Strong organizational skills
Job Qualifications
- Bachelor’s degree in Hotel/Restaurant Management Business or a related field or equivalent experience
- 3-5 years of experience in hotel management preferably with a focus on front-of-house or rooms division operations
- Strong knowledge of revenue management financial analysis and budgeting
- Proficiency in property management systems and Microsoft Office (Word Excel PowerPoint)
- Excellent communication and leadership skills to manage staff and interact with guests
- Ability to make data-driven decisions adjust strategies to improve performance and resolve guest issues effectively
- Experience in recruitment staff training and performance management
- Strong organizational skills with the ability to manage multiple tasks and priorities
Job Duties
- Assist the General Manager in overseeing hotel operations focusing on front-of-house and housekeeping departments
- Provide the Revenue Management Department with market analysis and local event forecasts to optimize occupancy and rates
- Support sales efforts by ensuring front office and reservation teams are informed about rate structures and trained in yield management procedures
- Train and motivate front desk staff to perform front office operations revenue management tasks and customer service protocols
- Help produce the annual budget and forecast changes in operating expenses and labor costs
- Adjust controllable expenses based on monthly revenue forecasts to maintain profit margins
- Administer company policies for cash handling accounts payable accounts receivable and payroll in the General Manager's absence
- Train staff to deliver guest services in line with company standards and address guest complaints directly
- Manage guest loyalty programs and ensure compliance with franchise or company policies
- Recruit select and motivate associates providing leadership and guidance to maintain high levels of guest service
- Assist in managing the hotel's physical condition including maintenance and quality control programs
- Collaborate with the General Manager to address operational challenges and develop strategies for improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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