Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
LivAway Suites in Scarborough, ME, is a notable establishment in the hospitality industry known for delivering exceptional lodging experiences. The hotel is part of Hotel Management and Consulting, Inc., an organization dedicated to fostering a professional and dynamic workplace culture within the hospitality sector. This company emphasizes performance-based advancement and respect for work-life balance, providing a supportive environment for its team members to thrive. LivAway Suites prides itself on maintaining high service standards and offering a welcoming atmosphere to every guest who walks through its doors. The operational success of the hotel is driven by a dedicated team of seasoned... Show More
Job Requirements
- Education level as required by company policy
- Minimum of 1 year experience in hotel leadership roles
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Capability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- Proficient computer skills
- Strong communication and interpersonal skills
- Ability to work flexible shifts including covering unexpected absences
Job Qualifications
- Minimum of 1 year experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures
- Ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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