Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
The Assistant General Manager (AGM) plays a pivotal role in the hospitality industry, primarily operating within a hotel setting. This position is crucial for ensuring the smooth, efficient, and profitable functioning of hotel operations. The AGM is responsible for maximizing guest and employee satisfaction, driving financial performance, and generating sales and revenue to deliver a valuable return on investment to the hotel ownership. The role is inherently dynamic and requires a balance of leadership, operational expertise, and customer service skills.
The establishment hiring for the AGM role is a hotel that prioritizes excellence in guest services and operational eff... Show More
The establishment hiring for the AGM role is a hotel that prioritizes excellence in guest services and operational eff... Show More
Job Requirements
- high school diploma or equivalent
- experience in hotel operations management preferred
- strong leadership and interpersonal skills
- proficiency in budget management and financial reporting
- excellent communication and organizational abilities
- ability to work flexible hours including evenings, weekends, and holidays
- knowledge of safety and security protocols
- capability to handle guest relations and resolve complaints
- strong problem-solving skills
Job Qualifications
- high school diploma or equivalent required
- further education in hospitality or related fields preferred
- strong understanding of budget management, cost controls, and financial statements
- excellent verbal and written communication skills
- ability to maintain a professional and welcoming demeanor in all guest interactions
- knowledge of the local area, hotel services, and facilities
- ability to work a flexible schedule, including evenings, weekends, and holidays
Job Duties
- direct and coordinate activities across the front desk, housekeeping, reservations, guest service, security, and maintenance departments
- maximize average daily rate (adr) and occupancy levels
- collaborate with sales and operations departments to align strategies and optimize performance
- motivate, coach, and train department leaders to enhance service quality and operational efficiency
- understand financial statements and budgets, including staffing guidelines and cost controls
- implement cost-saving strategies while maintaining service standards
- guide, develop, and/or implement policies, procedures, and systems to improve business operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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