Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $1.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee recognition programs
Incentive programs
Career Development
safe work environment
Equal opportunity employer
Job Description
Urban Air Adventure Parks is a leading indoor adventure park operator based in Dallas, Texas. Recognized as the pioneer and market leader in location-based entertainment, Urban Air is renowned for its innovative approach to providing fun and active environments where families and children can experience thrilling adventures indoors. The company focuses on creating exciting, safe, and memorable experiences that inspire kids to have fun and aim higher, empowering them to achieve more than they thought possible. With a commitment to fostering a dynamic and engaging culture, Urban Air Adventure Parks continues to expand its footprint across the nation, offering a... Show More
Job Requirements
- Education level not explicitly specified
- Experience in hospitality required
- 3+ years supervisory or management experience
- Ability to pass a background check
- Preferred CPR/First Aid Certification
- Must be professional, energetic, self-motivated with a positive attitude
- Must have computer skills in Microsoft Office
- Strong communication skills
- Ability to work weekends, evenings and holidays
- Ability to work in a fast-paced, noisy environment
- Ability to stand for long periods and lift up to 30 pounds
- Must maintain regular and predictable attendance
Job Qualifications
- Experience in hospitality is a must (theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants)
- 3+ years’ supervisory or management experience required
- Ability to pass a thorough background check
- CPR/First Aid Certification is preferred
- Brand ambassador and culture champion
- Demonstrated ability of developing team members in areas of responsibility
- Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude
- Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
- Professional grooming and conduct must be constantly displayed to set an example for staff
- Ability to enthusiastically interact with others
- Adaptability, flexibility, general enthusiasm for the business
- Strong communication skills
- ability to write and verbally communicate in a clear and concise manner
- Willing to learn and adapt to changes or challenges
- Ability to establish working relationships with all employees, management, and vendors
- Exercise good judgment in decision-making
- Appreciation of diversity (thought, ethnic, gender, etc.)
- Must be able and willing to work weekends, evenings and holidays
Job Duties
- Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
- Assist in hiring, retention of staff, coaching, discipline
- ensure execution of staff training programs
- Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
- Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
- Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
- Ensure execution of all employee recognition and incentive programs as directed
- Assist with inventory and controlling expenses
- Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
- Maintain a safe, clean and secure environment for all guests and staff
- Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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