Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Same Day Pay
Vacation Time
Personal Days
Holiday pay
hotel discounts
Food and beverage discounts
Online training
Employee assistance program
Jury duty leave
Bereavement leave
Job Description
The SpringHill Suites by Marriott Midtown Baldwin Center is a prestigious hotel located in the heart of Cincinnati, Ohio. It operates under the globally recognized Marriott brand, which is synonymous with quality, service, and excellence in hospitality. As part of Commonwealth Hotels, a leading hospitality management company established in 1986, this hotel is committed to delivering exceptional guest experiences while fostering a culture of growth and satisfaction among its associates. Commonwealth Hotels prides itself on its track record of exceptional guest and associate satisfaction, strong market premiums, and superior return on investment, which reflects its dedication to operational excellence and... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or hotel management experience
- Strong leadership capabilities
- Excellent communication skills
- Customer service excellence
- Financial acumen
- Operational expertise
- Ability to handle multiple tasks simultaneously
- Problem-solving orientation
- Adaptability and emotional resilience
- Availability to work weekends and holidays
Job Qualifications
- Leadership skills with ability to motivate guide and manage teams
- Strong verbal and written communication skills
- Guest-first mindset ensuring high levels of customer satisfaction
- Understanding of budgeting forecasting and financial reporting
- Knowledge of hotel management software and systems such as PMS and POS
- Ability to multitask prioritize and meet deadlines
- Problem-solving skills with quick decision-making under pressure
- Flexibility to work weekends and holidays
Job Duties
- Oversee daily hotel operations ensuring all departments function efficiently
- Assist in hiring training and managing staff to ensure motivated team delivering exceptional guest experience
- Handle guest complaints resolve issues and ensure customer satisfaction by maintaining high service standards
- Ensure compliance with health safety and regulatory requirements including brand standards and company policies
- Collaborate with sales to promote property increase occupancy and revenue
- Step into General Manager role in their absence making critical decisions ensuring seamless operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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