Assistant General Manager

Anchorage, AK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $43,000.00 - $67,000.00

Work Schedule

Weekend Shifts

Benefits

Paid training

Health Insurance

Dental Insurance

Vision Insurance

Paid Maternity Leave

401k Match

Tuition Reimbursement

discounts

Referral Bonus

Career advancement opportunities

Frequent Contests

Job Description

Victra is the largest Verizon authorized retailer in the United States, renowned for delivering exceptional wireless products and services. As a leader in retail wireless sales, Victra operates numerous retail stores across the country, each dedicated to providing outstanding customer experiences paired with expert sales guidance. With a strong commitment to performance, collaboration, integrity, innovation, and celebration, Victra fosters a vibrant culture that supports both employee growth and customer satisfaction.

The Assistant General Manager (AGM) role at Victra is integral to the success of each retail location. This position combines leadership responsibilities with hands-on sales and operational management. AGMs... Show More

Job Requirements

Background in customer service within the retail, restaurant, or wireless industry preferred
1-2 years of experience in a customer service or leadership role
Management experience in a commissions-based sales environment
Proven track record of achieving challenging team and individual sales goals
Balanced multiple opposing priorities in a multifaceted environment
Set goals, evaluated performance, and developed a high performing team
Basic interview skills and enhanced staffing knowledge
High school diploma or GED
One or more years of customer service, preferably in a retail or sales environment
Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
At least 18 years of age
Legally authorized to work in the United States

Job Qualifications

High school diploma or GED
One or more years of customer service, preferably in a retail or sales environment
1-2 years of experience in a customer service or leadership role
Management experience in a commissions-based sales environment
Proven track record of achieving challenging team and individual sales goals
Basic interview skills and enhanced staffing knowledge
Ability to set goals, evaluate performance, and develop a high performing team

Job Duties

Leading your team by resolving customer issues and assisting with customer transactions
Taking direction from store leader on day-to-day operations
Setting and sharing daily/weekly/monthly goals with sales teams
Providing your team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic
Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments
Running store operations - analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality
Monitoring inventory by restocking shelves with product, maintaining device security, and managing the cleanliness of the store
Leading store merchandising and planogram compliance in accordance with company expectations
Completing store opening and closing activities
Collective responsibility on attaining store targets daily/weekly/monthly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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