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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options

Job Description

WoodSpring Suites in Liberty, Missouri, is a prominent hotel operating under the management of Hotel Management & Consulting, Inc., known for providing extended stay accommodations with a focus on comfort, convenience, and customer satisfaction. WoodSpring Suites properties are designed to serve travelers who require longer stays, offering amenities that combine home-like comforts with the convenience of hotel services. This brand is part of a larger portfolio operated by Hotel Management & Consulting, Inc., a company dedicated to fostering professional growth in the hospitality industry while maintaining high standards of guest service and property management.

The Assistant General Manager role ... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Ability to lift up to 50 pounds occasionally
  • Good communication skills
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Must be able to work flexible hours
  • Must be proactive and have strong problem-solving skills
  • Legal authorization to work in the United States

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational skills
  • Good time management
  • Effective problem-solving abilities
  • Excellent oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high cleanliness standards
  • Address guest concerns promptly
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping and assist GM in inspecting rooms
  • Manage inventory and check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Lead in-house guest sales and marketing initiatives
  • Assist with housekeeping, laundry, and public space needs
  • Cover employee shifts as needed
  • Follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.