Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Hardee's is a prominent fast-food restaurant brand known for its commitment to delivering high-quality food and an exceptional customer service experience. As part of CKE Restaurants Holdings, Inc., Hardee's operates numerous locations across the United States, serving a diverse customer base with its signature burgers, breakfast items, and other fast-food options. The company emphasizes its brand vision, mission, and values, which focus on exceeding customer expectations, fostering a positive work environment, and maintaining operational excellence at every restaurant. Hardee's is dedicated to upholding high standards in food safety, cleanliness, and customer satisfaction, ensuring that every visit to their restaurants is... Show More
Job Requirements
- High school diploma or GED
- Minimum of one year experience in restaurant operations or equivalent
- Proficiency in Microsoft Office applications
- Ability to work flexible schedules including days, nights, and weekends
- Willingness to travel to assist in other locations as needed
- Strong communication skills
- Customer service orientation
- Ability to develop talent
- Focus on operational excellence
- Accountability for performance
Job Qualifications
- High school diploma or GED required, associate degree or higher preferred
- Minimum of one year experience in restaurant operations or equivalent combination of education and experience
- Proficient in Microsoft Office applications
- Effective communication skills with the ability to interact openly and honestly with team members
- Commitment to customer-focused service and exceeding customer expectations
- Ability to develop and challenge team members to encourage engagement and personal growth
- Strong execution skills with attention to operational details and safety standards
- Accountability in using performance management tools to drive improvement
Job Duties
- Demonstrate CKE's Core Values while assisting the GM in selecting, training, retaining, and recognizing top talent
- Execute the performance management process consistently to ensure employee success and accountability
- Partner with the GM and Human Resources to resolve employee relations and comply with regulations
- Monitor and provide training on job duties across all shifts including customer service, food preparation, cleaning, and stocking
- Supervise restaurant operations through ongoing examination of station and customer activities
- Work assigned schedules covering all day parts including breakfast, lunch, dinner, late night, and weekends
- Serve as a role model in resolving customer issues and train employees to meet or exceed customer service standards
- Coach and hold shifts accountable around core operational procedures using company systems
- Assist in creating schedules and completing inventory orders, especially in the GM's absence
- Ensure compliance with food safety standards through direct observation
- Partner with the GM to implement restaurant plans and marketing initiatives
- Analyze sales, labor, inventory, and controllables to take corrective actions for margin and sales growth
- Communicate effectively with team members, guests, vendors, and visitors
- Perform additional duties to keep the restaurant clean, safe, and efficient
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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