Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $42,500.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities

Job Description

LivAway Suites in West Jordan, UT, is part of Hotel Management & Consulting, Inc., an esteemed organization dedicated to providing superior hospitality management and consulting services. The company prides itself on fostering a performance-based culture that balances professional growth with personal well-being. Known for its commitment to excellence and innovation within the hospitality industry, Hotel Management & Consulting operates a lean and effective team of hospitality professionals who work together to deliver exceptional guest experiences. LivAway Suites itself is recognized for maintaining high standards in service, cleanliness, and guest satisfaction, making it a preferred choice for travelers seeking comfort and... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years' experience in hotel leadership
  • ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • proficiency in computer skills
  • effective communication skills
  • ability to work flexible hours and cover shifts as needed

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • cover employee shifts as needed to ensure operational continuity
  • know and follow property emergency procedures
  • ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.