Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $71,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Job Description
Arbor Lodging is a premier hotel investment and management company with an expanding portfolio of hotels located throughout the United States, Mexico, and the Caribbean. Known for its trusted partnership with leading hospitality brands such as Marriott, Hilton, Hyatt, and IHG, Arbor Lodging has established itself as a reputable leader in the hotel management industry. The company prides itself on a proactive and holistic service ethos that ensures each guest experience is warm, welcoming, and memorable. At Arbor Lodging, people are at the core of its culture, which is further strengthened by data-driven strategies and a results-oriented approach. This combination... Show More
Job Requirements
- Minimum 2-year degree
- experience in leadership role in hotel management
- proven ability to meet guest service goals
- knowledge of hotel market share maintenance
- strong understanding of hotel management principles
- physical ability to lift up to 40 lbs
- physical ability to bend, reach, or lift as required
- leadership skills to serve as a role model
- effective communication and interpersonal skills
Job Qualifications
- Be a leader and role model to all associates
- degree required - minimum 2-year degree
- experience in similar leadership role required
- ensure goals are met for all guest service-related measures
- maintains market share with hotel at natural rank or higher
- possess advanced knowledge of principles and practices within all hotel disciplines
- experiential knowledge for management of people and complex problems
- ability to lift up to 40 lbs with or without reasonable accommodation
- ability to bend, reach, or lift as required in this position
Job Duties
- Manages financial components of operations
- assists General Manager in day-to-day operations of the hotel
- maximizes financial performance and upholds quality standards of food and beverage and rooms departments
- maximizes room revenue by anticipating market shifts and developing business and marketing plans
- assists with development of business plan and budget defining operational goals and profitability
- builds relationships with guests and monitors satisfaction levels
- coordinates capital improvement projects to maintain and upgrade quality standards and property image
- manages and monitors property Profit and Loss and explains variances
- aligns hotel performance with revenue, RevPAR, house profit, flow through, guest satisfaction, and quality assurance scores
- ensures accounting principles are understood and correctly applied
- assists with selection, training, counseling, and motivating hourly associates
- monitors departmental expenses excluding sales and maintenance
- participates in hotel expense budget development
- assists with implementation of revenue programs
- balances hotel books at period end and prepares audit reports
- manages vendor relationships ensuring service and invoice alignment
- maintains key control program
- ensures property and guest security needs are met
- facilitates effective departmental communication through logs, meetings, and information systems
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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