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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Flexible daily pay access
Career growth opportunities

Job Description

WoodSpring Suites in Tolleson, AZ, is a renowned extended-stay hotel brand focused on providing guests with comfortable and affordable accommodations combined with a high level of personalized service. As part of the hospitality industry, WoodSpring Suites caters primarily to travelers needing longer-term lodging solutions, offering amenities that support an extended stay experience. The hotel is managed by Hotel Management & Consulting, a company committed to excellence in hospitality operations and fostering a collaborative and efficient work environment.

We are currently seeking a dedicated and experienced Assistant General Manager to join our team at WoodSpring Suites in Tolleson, AZ.... Show More

Job Requirements

  • Minimum of 1 years' experience in hotel leadership
  • Proficient computer skills
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • Flexible to cover shifts as needed
  • Knowledge of hotel emergency procedures
  • Commitment to uphold a drug-free workplace

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs, and receipts
  • Ensure the hotel is always guest ready by maintaining cleanliness and addressing guest concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms for housekeeping and assist General Manager in room inspections
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping and laundry duties as needed
  • Cover employee shifts to ensure operational continuity
  • Know and follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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