Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites in Louisville, IN, is part of a well-established brand within the hospitality industry, known for providing affordable extended-stay accommodations that cater to both business and leisure travelers. As a leading company in the hotel sector, WoodSpring Suites focuses on delivering comfort, convenience, and value through its efficient, friendly service and quality amenities. The hotel has cultivated a culture that values hard work, integrity, and respect for personal life, striving to create an environment where employees can grow and advance based on their performance and dedication. The company operates with a small, efficient team of hospitality professionals who are... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership
- experience with front desk and back-of-house operations
- proficient computer skills
- ability to train and manage staff
- excellent communication skills
- ability to handle physical tasks such as kneeling, squatting, standing, bending, twisting for long periods
- ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- flexible availability to cover shifts
- knowledge of property emergency procedures
- ability to maintain guest and property security
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in property management system
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness
- swiftly address any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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