Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
WoodSpring Suites in Lebanon, TN, operated under the umbrella of Hotel Management & Consulting, Inc., is a leading extended stay hotel brand recognized for its commitment to affordable and comfortable accommodations tailored to meet the needs of travelers who seek quality and convenience. The hotel brand focuses on providing guests with a home-like environment during their stays, emphasizing customer service excellence, well-maintained facilities, and a welcoming atmosphere. WoodSpring Suites prides itself on fostering a culture of teamwork, respect, and performance-driven success while maintaining an efficient and close-knit professional environment. The company values its employees and cultivates a work culture where... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- At least 1 year of experience in hotel leadership
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for extended periods
- Ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
- Strong interpersonal skills
- Proficiency in computer applications
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational and time management abilities
- Effective oral and written communication skills
- Proactive problem-solving capability
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support to ensure team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure hotel cleanliness and guest readiness
- Address guest concerns and monitor guest feedback
- Assign rooms to housekeeping and inspect rooms with GM assistance
- Manage inventory and property email
- Build relationships with vendors and guests
- Network within the local community to promote the property
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts as necessary
- Follow property emergency procedures and ensure security
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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