Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $71,000.00
Work Schedule
Flexible
Day Shifts
Benefits
competitive salary
Annual review with increase potential
401k program with company match
Additional benefits may be available
Job Description
Arbor Lodging is a premier hotel investment and management company with an expanding portfolio of properties across the United States, Mexico, and the Caribbean. They manage a diverse range of hotels and are trusted partners and approved managers for prominent brands including Marriott, Hilton, Hyatt, and IHG. Arbor Lodging is recognized for its proactive and holistic approach to hospitality, ensuring guests receive exceptional service at every touchpoint. The company’s culture emphasizes a people-focused, data-driven, and results-oriented work environment, creating a setting where both guests and associates feel valued and supported. Arbor Lodging is committed to fostering growth, development, and progression... Show More
Job Requirements
- Minimum 2-year degree
- Experience in a similar leadership role
- Leadership skills to serve as a role model
- Advanced knowledge of hotel operations and management
- Ability to meet guest service goals
- Capability to maintain or improve market share
- Physical ability to lift 40 lbs and perform bending and reaching
- Ability to work with complex operational problems and manage people effectively
Job Qualifications
- Be a leader and role model to all associates
- Degree required - minimum 2-year degree
- Experience in similar leadership role required
- Ensure goals are met for all guest service-related measures
- Maintain market share with hotel at natural rank or higher
- Possess advanced knowledge of the principles and practices within all hotel disciplines including experiential knowledge for management of people and complex problems
- Ability to lift up to 40 lbs with or without reasonable accommodation
- Ability to bend, reach, or lift as required in this position
Job Duties
- Manages financial components of operations
- Assists General Manager in day-to-day operations of the hotel
- Maximizes financial performance and upholds quality standards of food and beverage and rooms departments
- Maximizes room revenue by anticipating market shifts, developing, and monitoring annual business and marketing plans, and participating in property sales and marketing efforts
- Assists with the development of a business plan and a budget that defines operational goals and profitability objectives
- Builds relationships with guests and monitors satisfaction levels
- Coordinates capital improvement projects to maintain or upgrade quality standards and property image, and to protect assets from neglect, damage, or deterioration
- Manages and monitors the property profit and loss
- provides detailed explanations for profit and loss and forecasts variances
- Aligns and drives all aspects of hotel performance towards budgeted revenue, RevPAR index, house profit, flow through, guest satisfaction scores, and quality assurance scores
- Understands and applies accounting principles and ensures these are correctly applied by the property controller
- Assists with selection, training, counseling, and motivating hourly associates
- Assists in monitoring the expenses of each departmental budget except sales and maintenance departments
- Participates in the development of the hotel expense budget
- Assists hotel management and sales teams with implementing and executing revenue programs to meet room occupancy, average daily rate, and RevPAR objectives
- Balances hotel books at the end of each period
- prepares audit reports for the end of period
- sends end of period reports to corporate on the due date
- Works with individual vendors ensuring services and invoices match and obtaining the best price for supplies
- Assists in maintaining the key control program
- Ensures the security needs of the property and guests are met
- Ensures effective departmental communication and information systems through logs, department meetings, and hotel meetings
- Performs additional tasks as assigned and adapts to changing business demands
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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