Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth

Job Description

Hotel Management and Consulting, Inc., operating LivAway Suites in Missoula, MT, is a esteemed hospitality company dedicated to delivering exceptional guest service and hotel management solutions. LivAway Suites is known for its commitment to quality, guest satisfaction, and fostering a supportive and efficient work environment where team members thrive. As part of our dedication to cultivating a dynamic and progressive workplace, we offer a culture that values performance, teamwork, and the personal growth of every employee. We provide an equal opportunity workspace where success is driven by merit and every team member's contribution is valued and recognized.

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Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Qualifications

  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure team achieves outstanding results
  • Post checks in PMS and manage weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure hotel maintains high cleanliness standards and swiftly address guest concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping and assist General Manager in room inspections
  • Manage inventory and check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within local community to promote property
  • Lead in-house guest sales and marketing initiatives
  • Assist with housekeeping and daily laundry duties
  • Cover employee shifts as needed
  • Know and follow emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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