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BJ's Restaurants

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid vacation
Quarterly bonus
Daily Pay

Job Description

BJ's Restaurants is a prominent, fast-growing casual dining restaurant chain known for its craft beer, distinctive food offerings, and a commitment to delivering an exceptional guest experience. Founded with the intention to offer a welcoming atmosphere paired with high-quality food and beverages, BJ's has expanded rapidly and currently operates over 200 locations across the United States, with continual new openings each year. BJ's Restaurants prides itself on fostering a culture rooted in its guiding principles, known as CRAFT, which stands for Connection, Respect, Advancement, Fun, and Trust. These core values underscore the company's dedication to not only serving exceptional products... Show More

Job Requirements

  • a minimum of 5 years full service, high volume, casual dining restaurant management experience
  • high personal integrity, professionalism and maturity
  • ability to work in a fast paced environment
  • solid relationship management and performance management skills
  • ability to motivate and direct team members and work effectively in management team
  • strong understanding of BJ’s goals and objectives
  • good communication skills
  • exceptional interpersonal skills
  • strong writing and documentation skills
  • ability to absorb and retain information quickly
  • keen attention to detail
  • proven problem-solving abilities
  • ability to prioritize and execute tasks with urgency
  • exceptional guest service orientation
  • experience working in a team-oriented, collaborative environment
  • ability to stand and walk during an 8-10 hour shift
  • ability to lift 50 pounds
  • ability to bend, stoop, and raise arms above head occasionally
  • ability to speak, read, and write English

Job Qualifications

  • a minimum of 5 years full service, high volume, casual dining restaurant management experience
  • high personal integrity, professionalism and maturity
  • ability to work in a fast paced environment
  • solid relationship management and performance management skills
  • ability to motivate and direct team members and work effectively in management team
  • strong understanding of BJ’s goals and objectives
  • good communication skills
  • exceptional interpersonal skills
  • strong writing and documentation skills
  • ability to absorb and retain information quickly
  • keen attention to detail
  • proven problem-solving abilities
  • ability to prioritize and execute tasks with urgency
  • exceptional guest service orientation
  • experience working in a team-oriented, collaborative environment
  • ability to stand and walk during an 8-10 hour shift
  • ability to lift 50 pounds
  • ability to bend, stoop, and raise arms above head occasionally
  • ability to speak, read, and write English

Job Duties

  • conduct daily briefings on matters of importance to the team
  • manage all necessary repair and maintenance issues
  • manage the Restaurant Risk Review audit process and implement necessary changes to ensure 100 percent compliance
  • manage local restaurant marketing, sales building, and community involvement
  • update the daily communication board with key restaurant and promotion announcements
  • facilitate and participate in Continued Education Program including creating training programs
  • exercise discretion and independent judgment in facilitating zone management including hospitality, guest relations, quality fast
  • perform open, mid-day, closing duties
  • facilitate 10 Minute drills with team members focusing on cleaning and sanitation
  • ensure 100 percent compliance with all Company policies and laws including health and safety standards
  • ensure compliance with BJ’s code of ethics, integrity and conduct, BJ’s Seven C’s, and principles of professional service
  • ensure safety and sanitation
  • monitor food and beverage quality and execution
  • conduct RAFTT (Recipe-Appearance-Flavor-Temperature-Texture) twice daily on a specific food and drink item
  • conduct quarterly food reviews with DO or RKOM
  • prepare and receive orders of food and beverages using judgment to adjust based on business peaks
  • conduct weekly inventories to ensure proper stock levels
  • monitor and validate daily prep production
  • monitor and facilitate team member recognition
  • make recommendations on development, promotion, and disciplinary actions
  • make hiring and termination decisions
  • cooperate with Team Member Relations and management team in investigating inquiries
  • train, coach, and develop team members to ensure Gold Standard service
  • manage guest relations and guest recovery

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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