Assistant General Manager

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $75,000.00 - $90,000.00

Work Schedule

Standard Hours

Benefits

Insurance enrollment

Paid Time Off

Holiday pay

401k

Hotel and travel discounts

Professional Development

promotion opportunities

Job Description

First Hospitality is a distinguished hotel development, investment, and management company founded in 1985 and headquartered in Chicago. Renowned for its strategic vision, First Hospitality aims to create lasting value by forging excellence and embracing innovative approaches to the hospitality industry. The company prides itself on fostering an inclusive and diverse workforce where employees are respected and valued, aligning with its strong commitment to equity and equal opportunity employment. This commitment enables First Hospitality to meet the diverse needs of its customers by promoting an inclusive work environment that encourages collaboration, flexibility, and fairness.

The Assistant General Manager ... Show More

Job Requirements

Bachelor's degree or equivalent education and experience required
5+ years of hotel management experience, preferably with the same brand
Experience or involvement with sales and revenue management preferred
Valid driver's license
Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving
Strong administrative skills with intermediate experience with Microsoft Office systems
Must be able to speak, read, and write in primary language used in the workplace
8+ hours per day
stand, sit, and walk frequently throughout the workday
Lift, lower, push, pull, and maneuver up to 30 pounds occasionally

Job Qualifications

Bachelor's degree or equivalent education and experience required
5+ years of hotel management experience, preferably with the same brand
Experience or involvement with sales and revenue management preferred
Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving
Strong administrative skills with intermediate experience with Microsoft Office systems
Must be able to speak, read, and write in primary language used in the workplace
Valid driver's license

Job Duties

Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings
Effectively manage budgeted revenue by partnering with sales and revenue management
Control purchasing to ensure effective management of controllable expenses
Hire, train, and motivate an effective hotel team to deliver on guest expectations
Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture
Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel
Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work
Listen to guests and empathize with their challenges and act on guests concerns
Always maintain professionalism consistent with hotel brand and company expectations
Know, maintain, and communicate hotel emergency procedures
inform and assist guests and operations in emergencies

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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