Assistant General Manager

Chester, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

performance bonuses

Job Description

Urban Air Adventure Parks is a leading indoor adventure park operator and a pioneer in the location-based entertainment industry. Established in Dallas, this company has revolutionized family entertainment by creating safe, fun, and engaging environments where kids and families can come together to play and challenge themselves. Known for its innovative approach to indoor adventure and a broad array of attractions, Urban Air Adventure Parks is recognized as the largest operator globally in this space. The company not only focuses on providing a thrilling experience for guests but also cultivates a culture centered around fun, safety, and personal growth, making... Show More

Job Requirements

Experience in hospitality is a must
3+ years supervisory or management experience required
Ability to pass a thorough background check
CPR/First Aid certification is preferred
Must be professional and energetic
Strong computer skills including Microsoft Office
Excellent communication skills
Ability to motivate others and work in a team
Willing to work weekends, evenings, and holidays
Must be able to stand and move around for long periods
Ability to lift and carry up to 30 pounds
Regular and predictable attendance required

Job Qualifications

Experience in hospitality is a must (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
3+ years supervisory or management experience required
Ability to pass a thorough background check
CPR/First Aid Certification is preferred
Brand ambassador and culture champion
Demonstrated ability of developing team members in areas of responsibility
Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude
Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
Professional grooming and conduct must be constantly displayed to set an example for staff
Ability to enthusiastically interact with others
Adaptability, flexibility, general enthusiasm for the business
Strong communication skills
ability to write and verbally communicate in a clear and concise manner
Willing to learn and adapt to changes or challenges
Ability to establish working relationships with all employees, management, and vendors
Exercise good judgment in decision-making
Appreciation of diversity (thought, ethnic, gender, etc.)
Must be able and willing to work weekends, evenings and holidays

Job Duties

Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
Assist in hiring, retention of staff, coaching, discipline
ensure execution of staff training programs
Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
Ensure execution of all employee recognition and incentive programs as directed
Assist with inventory and controlling expenses
Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
Maintain a safe, clean and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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