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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Louisville, IN, operated under the umbrella of Hotel Management & Consulting, Inc., is a reputable name in the hospitality industry known for its commitment to providing extended stay accommodations with a focus on comfort and convenience. WoodSpring Suites offers guests affordable, quality lodging that caters primarily to longer-term visitors who require a home-like environment while on the road. The Louisville property prides itself on delivering exceptional guest experiences, maintaining clean and secure facilities, and fostering a welcoming atmosphere for both travelers and staff alike.

We are currently seeking a dedicated and enthusiastic Assistant General Manage... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year experience in hotel leadership
  • strong communication skills
  • ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • ability to lift, push, or pull up to 20 pounds regularly and occasionally up to 50 pounds
  • proficiency with computer systems
  • ability to work flexible hours
  • willingness to cover shifts as needed

Job Qualifications

  • Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure hotel is guest ready by maintaining cleanliness and addressing guest concerns
  • monitor and follow up on guest feedback
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms for housekeeping and assist GM in inspections
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within local community to promote property
  • build relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives
  • assist with housekeeping and laundry duties as needed
  • cover employee shifts when necessary
  • follow property emergency procedures
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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