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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program

Job Description

StudioRes, located in Greensboro, NC, is a distinguished hotel operating under the banner of Hotel Management & Consulting, Inc. With a dedication to excellence and a commitment to providing exemplary guest experiences, StudioRes embodies a performance-driven hospitality culture. The company values the balance between hard work and a respectful personal life, supporting an inclusive environment where opportunity is merit-based and growth is fostered within a closely-knit team of hospitality professionals committed to high standards of service, teamwork, and professional development.

The role of Assistant General Manager at StudioRes is a pivotal leadership position essential to the smooth and successful ... Show More

Job Requirements

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems
  • Physical ability to kneel, squat, stand, sit, bend, and twist for long periods
  • Ability to lift, push, or pull up to 20lbs regularly and up to 50lbs occasionally

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs, and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and addressing guest concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Lead in-house guest sales and marketing initiatives
  • Assist with housekeeping and laundry duties
  • Cover employee shifts as needed
  • Know and follow property emergency procedures
  • Ensure security needs are met
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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