Assistant General Manager

Chicago, IL, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

flexible scheduling

Job Description

Malnati Organization is a well-established and reputable restaurant company known for delivering high-quality food and exceptional service to its guests. With a passion for maintaining a positive work environment and a commitment to excellence, the company emphasizes creating a safe, fun, and efficient team-oriented culture within its locations. Malnati Organization values leadership that fosters team member engagement, guest satisfaction, and operational success, standing out as a leader in the restaurant industry that focuses on employee development and guest experience.

The role of Assistant General Manager at Malnati Organization is a pivotal position designed for dynamic individuals who can lead... Show More

Job Requirements

demonstrate ability to lead people and get results through others
commitment to company values
strong guest and team member orientation
ability to communicate effectively with team members and guests
willingness to work towards conflict resolution with the management team and team members
willingness to work on areas of growth to become a better manager of people
ability to process information and goods through a computer system and register system
ability to operate and use all equipment necessary to run the store
ability to work varied hours/days including holidays to supervise store operations
ability to work extra days or hours when circumstances require
flexibility to rotate to other locations
ability to balance labor to spreadsheets and explain variances daily
ability to be part of creating a safe, fun, efficient, positive team orientated environment

Job Qualifications

high school diploma or ged equivalent
minimum 3-5 years restaurant experience
required to read and write English, follow and assign verbal and written instructions and use math
training in all aspects of the restaurant including waiting tables, prep work, steam, and pizza
thorough knowledge of company products, services, policies, and procedures
ability to speak Spanish a plus

Job Duties

Shape the culture of the restaurant and work towards a high level of team member engagement and guest satisfaction
assist with achieving all budgeted financial goals including income, sales, costs, P&L management
assist with interviewing, hiring, training, and developing restaurant team members
maintain team member performance appraisals, discipline, and termination
work with team members in creating a positive guest experience and assist with guest needs
schedule restaurant team members in the most efficient and cost-effective manner
assist with implementing strategies to improve productivity and sales
responsible for inventory maintenance, purchasing, and receiving
implement and supervise responsible cash management including checking out, balancing, and making the daily cash deposit
coordinate special events, large parties, banquets, drop-off catering and carry out orders
implement store promotions
maintain sanitation and cleanliness guidelines
conduct performance appraisals
monitor and maintain high quality of service and food
supervise repair and maintenance of the store and report safety concerns
provide timely feedback to supervisor regarding service failures or guest needs
ensure location is prepared based on daily business needs including tables, kitchen, food, bar, prep work, cleanliness, and staffing
attend required meetings
delegate responsibilities with approval from General Manager or District Manager
perform any other assigned responsibilities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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