Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Wesley Chapel, FL, is part of a well-established hospitality group focused on providing affordable extended-stay accommodations with a home-like atmosphere for business travelers and families alike. The hotel is committed to delivering exceptional service and maintaining high standards of cleanliness and guest satisfaction. WoodSpring Suites is recognized for its warm, friendly environment coupled with efficient operations that meet the needs of guests seeking comfortable, budget-friendly lodging options. The property is managed by Hotel Management & Consulting, Inc., a company devoted to excellence in the hospitality industry and known for fostering a culture of professionalism, respect, and personal... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high cleanliness standards and addressing guest concerns quickly
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests
- Network within the local community to promote the property and build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping and daily completion of laundry duties and public space needs
- Cover employee shifts as needed
- Know and follow property emergency procedures and ensure security needs are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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