Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,406.00 - $62,906.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employe assistance program
DailyPay access
career growth
Job Description
LivAway Suites in Syracuse, NY, is part of Hotel Management & Consulting, Inc., a respected entity in the hospitality industry known for delivering outstanding hotel services and guest experiences. As a hospitality company, LivAway Suites focuses on providing quality accommodations and exceptional service to travelers in the Syracuse area. The company maintains a culture that values performance, hard work, and respect for employees' personal lives. They take pride in fostering a supportive work environment that offers equal opportunities for growth and advancement based on merit. The team operates efficiently with a small, professional group of hospitality experts dedicated to maintaining... Show More
Job Requirements
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational skills
- excellent time management skills
- excellent problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
- ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational skills
- excellent time management skills
- excellent problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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