Assistant General Manager

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $43,888.00 - $47,500.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

Career growth opportunities

Daily Pay access

Job Description

WoodSpring Suites in Allentown, PA, is a leading brand in the extended stay hotel segment, providing guests with comfortable and affordable accommodations designed for longer visits. As part of a company that values quality hospitality, WoodSpring Suites focuses on delivering a home-like experience that prioritizes guest satisfaction and operational excellence. The hotel is situated in a prime location that offers easy access to local attractions, business centers, and transportation hubs, making it a preferred choice for travelers seeking convenience and comfort.

Hotel Management & Consulting, Inc. is currently seeking a skilled and motivated Assistant General Manager to join the Wood... Show More

Job Requirements

High school diploma or equivalent
Minimum of 1 year experience in hotel leadership
Proficient computer skills
Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
Ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs
Strong communication skills
Ability to work flexible hours and cover shifts
Knowledge of emergency procedures
Willingness to assist in various hotel operational areas

Job Qualifications

Minimum of 1 year experience in hotel leadership, including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
Provide hands-on support and guidance to ensure the team achieves outstanding results
Post checks in property management system
Complete weekly labor tracker
Manage payment due reports
Post paid outs and receipts
Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
Monitor and follow up on guest feedback and concerns
Suggest and sell amenities
Ensure guest and property security
Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
Manage inventory
Check property email
Build relationships with vendors and guests
Foster teamwork
Network within the local community to promote the property and build strong relationships with competitors, local organizations, and key clients
Lead in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping and laundry duties as needed
Cover employee shifts as needed to ensure operational continuity
Know and follow property emergency procedures
Ensure the security needs of the property and guests are met
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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