Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
Extended Stay America Premier Suites in Yuma, AZ, is part of a well-regarded chain of hotels that specialize in extended stay accommodations, offering guests a comfortable and convenient home-away-from-home experience. The establishment focuses on providing high-quality service, clean and spacious suites, and amenities that cater to both business and leisure travelers. As a leader in the hospitality industry, Extended Stay America prides itself on a culture of professionalism, teamwork, and guest satisfaction. The company values employees who are dedicated to maintaining its reputation for excellence and fostering a positive environment for both guests and staff.
The role of Assistant Ge... Show More
The role of Assistant Ge... Show More
Job Requirements
- High school diploma or equivalent
- minimum 1 year experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
- effective communication skills
- proactive problem-solving skills
- ability to work flexible hours including shift coverage as needed
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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