Assistant General Manager

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,000.00 - $50,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee assistance program

career growth

Daily Pay access

Job Description

WoodSpring Suites in Wilmington, DE, is a part of the Hotel Management and Consulting group that is dedicated to providing excellent extended stay accommodations with a focus on comfort, convenience, and affordability. WoodSpring Suites caters to travelers looking for long-term lodging with flexible terms, offering amenities that create a welcoming and home-like environment for guests. The hotel operates within a performance-based culture that values hard work balanced with respect for personal life, promoting advancement based on merit. With a small yet efficient team of hospitality professionals, the establishment maintains a close-knit culture that encourages teamwork and professional development.

The Assi... Show More

Job Requirements

Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Qualifications

Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
Proficient computer skills
Strong team building skills
Excellent organizational, time management, and problem-solving abilities
Effective oral and written communication skills
Proactive in solving problems

Job Duties

Train and provide guidance to staff
Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
Provide hands-on support and guidance to ensure the team achieves outstanding results
Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
Ensure the hotel is always 'Guest Ready' by maintaining high standards of cleanliness and swiftly addressing any guest concerns
Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
Lead in-house guest sales and marketing initiatives to increase occupancy
Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
Know and follow property emergency procedures and ensure the security needs of the property and guests are met
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: