Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
WoodSpring Suites in Jacksonville, FL, is a well-established extended stay hotel brand known for its comfortable and affordable accommodations catering primarily to business travelers, families, and individuals requiring longer stays. Operated under the umbrella of Hotel Management & Consulting, Inc., WoodSpring Suites represents a fusion of value and quality service unique to hospitality. The hotel emphasizes a welcoming environment, offering essential amenities, tasteful accommodations, and exceptional customer service to ensure a satisfying guest experience. It is strategically located in Jacksonville, providing easy access to major businesses, transport hubs, and leisure activities, thereby supporting guests who seek both convenience and comfort.... Show More
Job Requirements
- Minimum of 1 years' experience in hotel leadership
- proficient computer skills
- strong team building skills
- excellent organizational skills
- excellent time management skills
- excellent problem-solving skills
- effective oral communication skills
- effective written communication skills
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms and daily completion of laundry duties and public space needs
- be flexible for covering employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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