Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Hyatt Place St Petersburg, located in St Petersburg, Florida, is a part of the globally recognized Hyatt Hotels Corporation, known for delivering exceptional hospitality services and accommodations. Hyatt Place caters to business and leisure travelers seeking a comfortable and convenient stay, blending contemporary style with welcoming service. The hotel is part of the dynamic hotel industry, providing a full-service experience that includes great guest amenities, an inviting environment, and professional staff dedicated to maintaining high standards of quality. As an establishment committed to excellence, Hyatt Place St Petersburg strives to create an atmosphere where guests feel valued and comfortable, ensuring... Show More
Job Requirements
- Able to work most weekends and holidays
- Report to work on time and in proper uniform
- Knowledge and/or ability to operate a computer
- Successful track record in hotel management
- Knowledge of accounting and budgeting
- Three plus years of relevant experience in the hotel industry
- None required for education, bachelor’s degree preferably hotel management or equivalent education a plus
- Ability to stand/walk for up to 8 hours
- Occasional lifting, pushing and pulling
Job Qualifications
- Be effective and innovative in handling and solving problems in the workplace
- Remain positive and helpful while working in a fast-paced environment
- Committed to the success and growth of the company
- Act honorably, even when no one is watching
- Eagerness to grow and/or develop within the company
- Passionately provide personalized guest service
Job Duties
- Ensure company and brand standards of operations are strictly adhered to
- Ensure department heads have proper coverage through adequate staffing
- Spend time in the lobby during peak check in and check out hours to engage with the guests
- Resolve guest issues to ensure high guest satisfaction in a tactful and courteous manner
- Review guest service scores daily to identify areas of improvement, recognize positive achievement and implement correct action where necessary
- Monitor the operation to ascertain budgeted goals are achieved
- Maintain high sanitation standards for food handling and maintenance equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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