Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,500.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
flexible daily pay
Job Description
WoodSpring Suites in Apex, NC, operated by Hotel Management & Consulting, is a premier extended-stay hotel brand known for its affordable, comfortable accommodations and excellent guest services. As part of a respected hospitality company, WoodSpring Suites offers convenient amenities aimed at delivering a superior guest experience. The hotel is strategically positioned to serve both business and leisure travelers seeking a home away from home. This environment fosters a culture that values dedication, innovation, and respect for work-life balance. With a commitment to performance-based progression and merit-driven opportunities, the company supports an engaged and motivated workforce through a supportive, small team... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficiency with property management systems and Microsoft Office
- ability to lead a team and delegate tasks effectively
- excellent communication skills both verbal and written
- strong problem-solving and organizational skills
- ability to work flexible hours including weekends and holidays
- physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
- commitment to maintaining a drug-free workplace
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and help General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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