Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Flexible
Benefits
401k plan
bonus incentives
career advancement
Closed Sundays
Daily Pay
employee discount
Employee Referral Bonuses
Fleet referral bonuses
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Spot bonuses
uniforms
Job Description
The hiring establishment is a full-service automotive service center located at 914 W 23 St, Lawrence, KS 66046. This business operates primarily in the automotive repair and maintenance industry and is dedicated to providing high-quality service to its customers. Known for its commitment to customer satisfaction, the service center ensures that every guest receives excellent care and a memorable experience during their visit. The company values its employees and offers a supportive, inclusive, and collaborative work environment where diversity is celebrated and all team members are empowered to reach their potential. The location operates Monday through Saturday, 8:00 a.m. to... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to stand on hard surfaces for extended periods
- Ability to lift and move work-related items up to 50 pounds
- Willingness to work in environments with varying temperatures, loud noises, and exhaust fumes
- Must demonstrate positive attitude and professional appearance
- Must be able to perform all assigned duties
- Must have one to three years of retail management experience
- Exceptional oral and written communication skills
- Proven leadership skills
- Must understand retail financial objectives
- Ability to mentor and coach a team
- Must be available to work full-time hours Monday to Saturday
- Must have basic computer literacy
Job Qualifications
- One to three years of retail management experience
- Exceptional oral and written communication skills
- Proven leadership ability to inspire and motivate diverse groups
- Sound business sense and understanding of the retail industry
- Ability to analyze, comprehend, and recommend financial objectives
- Positive, helpful attitude with professional conduct and appearance
- Enjoy fast-paced, flexible, high-performance retail environment
- "Guest First" mindset
- Ability to read and interpret safety rules, operating instructions, and procedure manuals
Job Duties
- Work directly with the general manager, ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, multicare, and core plus
- Coach and execute excellent customer service while creating exceptional guest experiences
- Set a positive example as a leader while building team engagement and efficiency through ongoing training, guidance, and direction
- Ensure quality control measures and processes are consistently followed
- Carry out other duties such as inventory management, cash handling, guest issue resolution, and working with the district manager on critical initiatives
- Assist the general manager with budgeting, sales forecasts, financial performance, and expense controls
- Provide clear and detailed direction to the team
- Ensure the service center is clean, safe, and presentable per the Guide to Excellence
- Mentor automotive technicians and customer service advisors
- Perform opening and closing duties in the absence of the general manager
- Lead daily team huddles and store meetings to set direction for achieving business goals
- Manage inventory and product orders to meet business needs
- Adhere and hold others accountable to all rules and regulations that maintain a safe and productive work environment
- Assist guests with questions and needs in-person, electronically, or via telephone
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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