Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites in Topeka, KS, is a well-known extended stay hotel brand that prides itself on providing comfortable, reliable, and affordable lodging options to travelers and long-term guests. As part of the hospitality industry, WoodSpring Suites offers fully furnished rooms with essential amenities designed to meet the needs of business travelers, families, and individuals on extended stays. The company maintains a strong commitment to guest satisfaction, operational excellence, and community involvement. WoodSpring Suites is operated by Hotel Management & Consulting, an organization dedicated to fostering leadership, team development, and delivering superior guest experiences within the hotel sector. Their culture emphasizes... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods of time
- Ability to lift, push, and pull up to 20lbs regularly, occasionally up to 50lbs
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always 'Guest Ready' by maintaining high standards of cleanliness and swiftly addressing guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and assist GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping tasks as needed
- Complete daily laundry duties and public space needs
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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