Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $50.00
Work Schedule
Standard Hours
Benefits
medical insurance options
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is an industry-leading hotel development and management company committed to excellence in the hospitality sector. With a strong partnership with top hospitality brands, OTO Development owns and operates a diverse portfolio that includes upscale select service, extended stay, and lifestyle hotels located in key markets across the United States. Renowned for its outstanding operational standards and guest service, OTO Development has been honored with multiple Developer of the Year awards by major brand partners. The company has also received numerous accolades focused on operational excellence, superior community service, and exceptional sales, marketing, and revenue performance. OTO Development fosters... Show More
Job Requirements
- Previous hotel management experience
- Proven success in team leadership and guest service
- Experience in direct sales producing at least 50 percent market mix of total revenues
- Strong financial knowledge
- High school diploma required, college degree preferred
- Valid driver’s license
- Exceptional time management and multitasking skills
- Customer focus and commitment to satisfaction
- Ability to walk and stand for extended periods
- Willingness to travel up to 10 percent, including overnight stays
Job Qualifications
- Previous hotel management experience with successful leadership and guest service results
- Experience with direct sales efforts contributing significantly to revenue
- Strong financial knowledge
- High school diploma required, college degree preferred
- Valid driver’s license
- Exceptional time management and multitasking skills
- Strong customer focus with commitment to employee and guest satisfaction
Job Duties
- Participate in sales calls and site visits with sales team to acquire new business or close deals
- Review financial reports and statements to identify areas for improvement
- Coach and support hotel team members to manage wages and controllable expenses
- Manage hotel costs including supplies, labor, utilities, food, and beverage within budget
- Ensure ongoing service, technical, and other training throughout the property
- Establish and maintain open, collaborative relationships with team members
- Hire team members demonstrating expertise, creativity, and leadership
- Observe service behaviors and provide feedback to individuals and supervisors
- Review guest feedback and survey results to identify improvement areas
- Analyze service issues and develop creative solutions
- Interface regularly with customers to obtain feedback on service quality
- Ensure building and operational areas meet guest expectations
- Administer policies fairly and consistently
- Ensure property meets franchise standards and is safe for guests and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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