
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites in Augusta, GA, is part of a reputable hotel chain known for providing affordable extended-stay accommodations shaped by comfort and convenience. Managed by Hotel Management & Consulting, Inc., the property embraces a warm, welcoming atmosphere ideal for travelers seeking both short and long-term stays. The company fosters a performance-based culture blending hard work with respect for personal life, emphasizing merit-based advancement with a team of dedicated hospitality professionals. Full-time employees enjoy a competitive salary range between $43,888 and $46,388, with additional access to flexible daily pay, medical, dental, and vision benefits, paid time off, an Employee Assistance Program,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong interpersonal and team building skills
- Ability to manage multiple tasks and solve problems effectively
- Effective oral and written communication skills
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, twisting for long periods
- Ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective oral and written communication skills
- Time management and problem-solving abilities
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, post paid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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