Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Miramar, FL, operated by Hotel Management & Consulting, Inc., is a well-established extended-stay hotel brand known for providing affordable, comfortable, and convenient lodging solutions. WoodSpring Suites specializes in offering extended-stay accommodations that cater to business travelers, relocating families, and anyone in need of longer-term lodging options. The brand focuses on efficiency and value while maintaining quality service and a welcoming atmosphere for every guest. As part of a larger network of WoodSpring Suites properties, the Miramar location benefits from strong corporate support, standardized operational practices, and a firm commitment to guest satisfaction. Hotel Management & Consulting, Inc.... Show More

Job Requirements

  • At least 1 year of experience in hotel leadership including front desk and back-of-house operations
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
  • Proficient computer skills
  • Strong communication skills
  • Ability to work flexible hours as needed
  • Must comply with company policies including drug-free workplace rules

Job Qualifications

  • Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support and guidance to ensure the team achieves outstanding results
  • Post checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.