Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

LivAway Suites in Smyrna, TN is a hospitality establishment dedicated to providing comfortable and memorable accommodations for travelers. As part of the hospitality industry, LivAway Suites offers a welcoming environment where guests experience exceptional service and well-maintained facilities. Operated under Hotel Management & Consulting, Inc., the company prides itself on a professional and performance-driven culture that values both hard work and respect for personal life. With a small and efficient team of hospitality professionals, the company fosters an environment of career growth and equal opportunity, promoting advancement based on merit.

We are currently seeking an experienced and dynamic Assistant Ge... Show More

Job Requirements

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms and daily completion of laundry duties and public space needs
  • cover employee shifts as needed to ensure operational continuity
  • know and follow property emergency procedures and ensure security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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