Assistant General Manager

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $90,000.00 - $100,000.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

performance bonuses

Job Description

Time Out Group plc is a dynamic and pioneering global media and entertainment brand headquartered in London, United Kingdom. Known for its extensive coverage of food, culture, art, music, theater, travel, and entertainment, Time Out Group connects audiences across 333 cities and 59 countries. Operating through its two main divisions—Time Out Media and Time Out Market—the company offers a unique combination of editorially curated experiences and innovative advertising solutions that engage both local and international audiences. Time Out Media spans multiple digital and physical channels, delivering high-quality content via websites, mobile, social media, video, audio, and live events. Meanwhile, Time... Show More

Job Requirements

21+ years of age
Proof of eligibility to work in the United States
Possession or ability to possess all state required work cards
Minimum three to five years of relevant restaurant operations experience
At least one year in a management role at Assistant General Manager level or above
High school diploma required
Ability to work varied shifts including days, nights, weekends and holidays
Ability to communicate effectively in English
Proficiency with Microsoft Office and POS systems
Ability to work in a fast-paced environment
Ability to maintain composure and professionalism at all times

Job Qualifications

High School Diploma required, Bachelor’s degree preferred
Minimum three to five years of restaurant operations experience
At least one year at Assistant General Manager level or higher
Expert knowledge of restaurant operations including food, beverage, service techniques and guest interaction
Proficient in Microsoft Office and POS systems
Above average math skills including algebraic equations using percentage
Strong problem-solving skills
Excellent communication skills both verbal and written in English
Ability to lead by example
Demonstrated ability to maintain confidentiality
Ability to write reports, business correspondence and procedure manuals
Ability to work effectively under pressure and meet deadlines
Strong organizational and multitasking skills
Ability to work as part of a team and maintain personal integrity

Job Duties

Maintain the highest standards of food and beverage quality, guest service, cost control, and consistency in accordance with TOM expectations
Focus on succession management, training and development of all TOM employees
Delegate responsibility to the management team as needed and enforce existing policy consistently
Oversee and participate in the hiring, training, supervision, management, coaching, counseling, and evaluation of all members of the restaurant team
Oversee the weekly schedule for both TOM staff and contracted staff
Oversee payroll for the hourly and management staff, conduct pre-shift meetings, and assist team members with any inquiries
Develop and implement operating standards, policies, and procedures to be followed by the management team
Assign and instruct the employees and managers in the details of their work
Observe performance and encourage improvement where necessary
Operate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions, and provide accurate information
Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the management team and other employees
Ensure inventory levels are maintained for proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations
Make decisions and take actions based on experience and good judgment
Ensure no staff work if improperly dressed, groomed or sick
Develop and implement cost-saving and profit-enhancing measures
Maintain positive and professional relations with vendors
Monitor guest satisfaction including social media platforms
Ensure compliance with health, safety, and sanitation requirements as per Department of Health, OSHA, and other agencies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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