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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

Everhome Suites in Chandler, AZ, is a premier hospitality establishment dedicated to providing exceptional accommodations and outstanding guest experiences. As part of the hospitality industry, Everhome Suites operates within a competitive market environment characterized by a commitment to quality service, comfortable lodging, and community engagement. The hotel prides itself on creating a welcoming atmosphere for travelers and business guests alike, emphasizing attentive customer service, well-maintained facilities, and a culture that values teamwork and individual growth.

The Assistant General Manager role at Everhome Suites is a unique and exciting leadership opportunity. This position involves stepping into a pivotal ro... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • willingness to work flexible hours including weekends and holidays
  • high school diploma or equivalent
  • prior experience in hospitality management preferred
  • strong interpersonal skills
  • ability to handle multiple tasks efficiently
  • commitment to providing excellent customer service

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within local community to promote property and build relationships with competitive properties, local organizations, and key clients
  • lead in-house sales and marketing initiatives to increase occupancy
  • assist with housekeeping and daily laundry duties and public space needs when necessary
  • cover employee shifts as needed to ensure continuity
  • know and follow property emergency procedures
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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