Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Benefits
Salaried Flexible PTO
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
basic life insurance
accidental death and dismemberment insurance
Health savings account
short-term disability
voluntary supplemental life insurance
Free gym membership
Sabbatical after 5 years
Contests and travel opportunities
Job Description
Crunch Fitness - Undefeated Tribe is a leading fitness franchise based in Austin, Texas, known for its dynamic and fast-growing presence across Texas, Oklahoma, New Mexico, and Missouri. As a part of the Crunch Fitness brand, Undefeated Tribe has earned recognition as Franchise of the Year in 2021 and 2024, reflecting its commitment to excellence and community impact. The franchise embodies a collaborative, fast-paced, and engaging workplace culture where creativity, boldness, and hustle drive success. Employees are encouraged to take risks and think big, contributing to a vibrant environment focused on fitness, wellness, relaxation, and recovery for its members. Show More
Job Requirements
- High school diploma or GED required
- Minimum 2 years of fitness facility and/or customer service-oriented management experience required
- Experience executing objectives quickly and effectively including achieving KPIs required
- CPR/AED certification required and can be obtained within 30 days of hire
- Understanding of labor control, optional staffing levels and controls overtime
- Ability to maintain high standards at the gym
- Ability to demonstrate integrity and judgment that inspires trust setting examples in behaviors and actions
- Clear communication skills demonstrating confidence
- Physical ability to frequently lift or move up to 50 pounds and stand or bend for prolonged work hours
Job Qualifications
- High school diploma or GED
- Bachelor degree in business management or related field preferred
- Minimum 2 years of fitness facility or customer service-oriented management experience
- Experience executing objectives quickly and achieving KPIs
- Experience leading and supervising employees preferred
- CPR/AED certification or ability to obtain within 30 days
- Strong communication skills with confidence
- Ability to demonstrate integrity and judgment that inspires trust
Job Duties
- Assist in recruiting, hiring, training and developing a high performing staff
- Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards
- Lead by example by delivering personal and team performance targets
- Manage team member performance standards with on-going development, training, and coaching
- Impact member retention by doing Whatever It Takes to deliver the Wow 10-Member Experience
- Assist and support General Manager in scheduling and labor management, member service resolution, employee issues resolution, lead generation, new member acquisition, team goal setting, and club asset management
- Maintain a clean facility and ensure equipment operation compliance through regular checks and work order oversight
- Utilize Crunch-specific tools for communication, documentation, and support of club operations
- Ensure consistent compliance with all Crunch policies, procedures, and service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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