Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites in Lebanon, TN, is part of the WoodSpring Suites brand, known for providing affordable extended stay accommodations with a focus on comfort, convenience, and excellent customer service. This hotel operates under the umbrella of Hotel Management & Consulting, Inc., a company dedicated to delivering quality hospitality experiences and fostering career growth within the industry. WoodSpring Suites offers guests a welcoming, well-maintained environment with essential amenities, serving travelers who seek prolonged comfort whether for business, relocation, or leisure purposes. The brand emphasizes a culture that balances hard work with respect for personal life, promoting a merit-based advancement system within... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership
- Proficient computer skills
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for extended periods
- Ability to lift, push, or pull up to 20 pounds regularly and up to 50 pounds occasionally
- Effective communication skills
- Ability to work flexible hours including covering shifts when needed
- Commitment to follow emergency procedures and security protocols
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Good time management
- Effective problem-solving abilities
- Strong oral and written communication skills
- Proactive in problem solving
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure team achieves outstanding results
- Post checks in property management system
- Complete weekly labor tracking
- Manage payment due reports
- Post paid outs and receipts
- Ensure hotel maintains high cleanliness standards
- Address guest concerns promptly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms for housekeeping
- Aid in room inspections
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork and cooperation
- Network within local community
- Promote property and build relationships with competitors, organizations, and clients
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts as required
- Follow property emergency procedures
- Ensure security needs are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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