Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

LivAway Suites in Missoula, MT, is part of Hotel Management & Consulting, Inc., a reputable company specializing in hospitality management and consulting services. LivAway Suites prides itself on providing high-quality accommodations with exceptional customer service to ensure an outstanding guest experience. The company fosters a culture that balances hard work with respect for personal life and career growth. Their approach focuses on performance, merit-based advancement, and maintaining an efficient, small team of dedicated hospitality professionals. Known for its commitment to both guests and employees, LivAway Suites offers a dynamic environment for hospitality professionals looking to grow and make a meaningful... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
  • ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • monitor and follow up on guest feedback and concerns
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.